Privacy Policy

OperabilityBalance collects information to provide and improve our digital framework for energy operations. This includes personal data you provide (name, email, company) when contacting us or using our services. We also automatically collect technical data such as IP address, browser type, and usage patterns through cookies and similar technologies to analyze system performance and enhance operational reliability.

We use the collected information to operate, maintain, and improve the OperabilityBalance platform, including its AI-driven monitoring and forecasting models. Specifically, we use your data to: provide and personalize services; communicate with you about updates, support, or security alerts; conduct research and analysis to optimize energy system management; ensure the security of our platform; and comply with legal obligations in Canada.

We do not sell your personal data. We may share information with trusted service providers who assist in platform operations (e.g., hosting, analytics) under strict confidentiality agreements. Disclosure may also occur if required by Canadian law, to protect our rights, or in connection with a business transfer like a merger. Anonymized, aggregated data may be used for industry analysis and reporting.

We implement structured technical and organizational measures designed to protect your data against unauthorized access, alteration, or destruction, reflecting our industrial ops-tech focus. Data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by Canadian law. When data is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have rights regarding your personal data, including: accessing, correcting, or deleting your information; objecting to or restricting certain processing; and withdrawing consent where applicable. You can manage cookie preferences through your browser settings. To exercise your rights, contact us at [email protected].

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

OperabilityBalance Inc.
232 O'Kon Landing Suite 293
Canada
Email: [email protected]
Phone: +1 (310) 213-3457

This policy is effective as of 2024 and may be updated. The latest version will always be posted on our website.